top of page

PRIVACY POLICY

Summary

This Privacy Policy explains how Selfmento (“we,” “us,” or “our”) collects, uses, shares, and protects personal information from users (“you” or “your”) of our website and services. We are committed to safeguarding your privacy and ensuring transparency about our data practices. By using Selfmento, you consent to the data practices described below.

1. Information We Collect

1.1 Information You Provide

  • Account Registration: Name, email address, password (if not using social login), phone number (optional).

  • Profile & Resume: File uploads (resumes, cover letters), LinkedIn or portfolio URLs, target job role, experience level.

  • Availability & Preferences: Preferred time slots for introductory calls, plan selection, additional notes.

1.2 Automatically Collected Data

  • Usage Data: Pages visited, session duration, click paths (for improving site functionality).

  • Device Data: IP address, browser type/version, device model, operating system.

  • Cookies & Tracking: Session cookies, persistent cookies for login state, analytics cookies (Google Analytics).

2. How We Use Your Information

  • Service Delivery: To set up your account, schedule calls, process payments, and deliver mock‑interview sessions and feedback.

  • Personalization: To tailor interview questions and feedback based on your resume, role, and performance history.

  • Communications: To send confirmations, reminders, feedback reports, newsletters, and service updates.

  • Improvement & Analytics: To analyze usage patterns, diagnose issues, and enhance our platform’s functionality and content.

  • Security & Compliance: To detect fraudulent activity, enforce our Terms & Conditions, and comply with legal obligations.

3. Sharing & Disclosure

  • Service Providers: Third‑party vendors (e.g., payment processors, email delivery services) who help us operate the platform. They are contractually bound to use your data only as needed to perform services for us.

  • Legal Requirements: If required by law, regulation, or legal process (e.g., subpoena), we may disclose information to courts or law enforcement.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred—subject to confidentiality obligations.

  • With Your Consent: We may share your information for additional purposes with your explicit consent.

4. Data Retention

We retain your personal data for as long as needed to provide services, comply with our legal obligations, resolve disputes, and enforce our agreements. You can request deletion of your account and associated data by contacting us (see Section 8).

5. Cookies & Tracking Technologies

  • Essential Cookies: Required for basic site functions (e.g., login sessions).

  • Performance & Analytics Cookies: Help us understand site usage and improve performance.

  • Managing Cookies: You can control or delete cookies via your browser settings; however, disabling cookies may affect site functionality.

6. Security Measures

We implement reasonable administrative, technical, and physical safeguards to protect your data against unauthorized access, alteration, disclosure, or destruction. While no system is 100% secure, we continuously review and enhance our security practices.

7. Your Rights & Choices

  • Access & Correction: You can review and update your account information by logging into your dashboard and editing your profile or by contacting us.

  • Deletion: You may request deletion of your account and data; note that certain information may remain in backup archives or as required by law.

  • Opt‑Out: You can opt out of marketing communications by following unsubscribe links or contacting us directly.

  • Data Portability: Upon request, we can provide your data in a structured, commonly used, machine‑readable format.

8. Children’s Privacy

Selfmento is intended for users aged 18 and above. We do not knowingly collect personal information from minors under 18. If we learn we have collected data from a minor, we will promptly delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy on our site with a new “Last updated” date. Continued use of the platform after changes constitutes acceptance of the revised terms.

10. Contact Us

If you have any questions, concerns, or requests regarding this policy, please reach out to us at:

bottom of page